All Formlabs 3D Printers are now supplied with a Printer Support Package as standard which must be chosen along with the purchase of your 3D printer.
- Priority service direct from one of our Form 3+ Service Engineers
- Support from our dedicated service team will provide detailed instructions and in many cases issues can be fixed by the customer on-site. If this is not possible then we will ‘Hot Swap’ your Form 3+ 3D Printer.
- Hot swap of machine:
Should your Form 3+ be unrepairable, a replacement printer will be shipped within 7 working days in exchange for your system
- In-house back-up 3D printing service:
Support builds for urgent parts on one of our in-house systems whilst waiting for your 3D Printer to be replaced. Subject to workload, system and material availability.
The Form 3+ Printer Support Package Option can only be purchased at the same time as the Form 3+ 3D Printer order and will start on the same date as the 12 months warranty period.
Package Options Available:
1 Year Option – 12 months SKU 2FOR708 priced at £400.00
2 Year Option – 24 months SKU 2FOR709 priced at £1200.00
3 Year Option – 36 months SKU 2FOR710 priced at £1900.00