Description
SUPPORT PACKAGES
A Support Package is available for the printer alone, or the Form Cure and Form Wash alone – or combined. However, this must be chosen at the time of purchasing the 3D printer.
Cover includes:
- Priority service direct from one of our Form 3L Service Engineers
- Support from our dedicated service team will provide detailed instructions and in many cases issues can be fixed by the customer on-site. If this is not possible then we will ‘Hot Swap’ your Form 3L 3D Printer.
- Hot swap of machine. Should your Form 3L be unrepairable, a replacement printer will be shipped within 7 working days in exchange for your system
- In-house back-up 3D printing service. Support builds for urgent parts on one of our in-house systems whilst waiting for your 3D Printer to be replaced. Subject to workload, system and material availability.
Please note:
The Form 3L Printer Support Package Option can only be purchased at the same time as the Form 3L 3D Printer order and will start on the same date as the 12 months warranty period.
Support Level Options Available:
1 Year Option – 12 months SKU 2FOR601 priced at £1200.00
2 Year Option – 24 months SKU 2FOR602 priced at £2190.00
3 Year Option – 36 months SKU 2FOR603 priced at £3100.00
A stand-alone 12-month renewal option is available for the printer, please contact the office for pricing.
Exclusions:
- IPA not included with Complete Package – we can recommend where to purchase from.
- Resin not included – to be purchased separately
