Description
Priority service direct from one of our Form 3L Service Engineers for 24 months
Support from our dedicated service team will provide detailed instructions and in many cases issues can be fixed by the customer on-site. If this is not possible then we will ‘Hot Swap’ your Form 3L 3D Printer.
Hot swap of machine:
Should your Form 3L be unrepairable, a replacement printer will be shipped within 7 working days in exchange for your system
In-house back-up 3D printing service:
Support builds for urgent parts on one of our in-house systems whilst waiting for your 3D Printer to be replaced. Subject to workload, system and material availability.
Please note:
- The Form 3L Support 2 Years Renewal Option can only be purchased within 12 months of printer sale date and will commence the day after the initial 12 months warranty period ends.
- Only available for customers who have purchased a Printer Support Package 1 Year option (cannot be sold with the 2 year or 3 year Printer Support Package options).